Accidental Ap Check Payment Voided
| Document Version | v.1 |
|---|---|
| Document Last Updated | 8/1/24 |
| Software Version Documented | v.10.1.2 |
Task/Problem Overview
In this document we will be covering what to do if you or another user accidentally voids an AP Check payment that was marked as paid in the system and the quickest way to re-mark the check as paid.
Canceling an AP Check Payment
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To cancel an AP check you’ll first go into your AP Vendor Payment History tab within the accounting manager. From there you’ll find the vendor/check you’re looking to cancel/void and right click on it to see the option of “Void Check”.
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Now when a vendor payment is voided in the system this will first reverse the payment amount and put back the money into your bank that you marked it as paid from.
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It will also then put back all of the AP Bills you’ve marked as paid within that check back into the “Pay Bills” screen.
- Note that anything voided in the payment history screen will show as voided still for record reasons. You can always reference which payments were voided and filter it if needed.
Re-paying the AP Bills
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Now that the check is voided all of the AP Bills will then show up again in your Pay Bills screen.
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Go through the same steps and check off which AP Bills need to be paid for and make sure to select the proper payment method, printer and bank. Then hit the process to mark it as paid again.
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The check will then show up in your queued documents screen for you to print again.
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If you don’t need to reprint the check you’ll still have to process it within queued documents or it will stay within the queue. Either print it to a different printer with normal paper or take the check paper out of your check printer and replace it with normal paper.
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Also note the starting check # in the queued documents part and either put in the previous check number it was used for or have it generate a new number.
